BPO Services
Media Tactics provides reliable, cost-effective BPO services with a strong focus on customer satisfaction and quality assurance.
Hotkey Transfers
Hotkey transfer leads provide fast, direct, and qualified opportunities.
Appointment Setting
Appointment services improve productivity and customer satisfaction.
Telesurvey Leads
Telesurvey leads helps you filter & qualify customer criteria easily.
Your Trusted Growth Partner
Media Tactics is your one-stop destination for Business Process Outsourcing (BPO) services. We offer a wide range of BPO services that can help you streamline your business operations, reduce costs, and improve overall efficiency.
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At Media Tactics Limited, we understand that every business is unique and has its specific requirements. That's why we provide tailored BPO services to suit your needs. Our team of experienced professionals uses the latest tools and technology to deliver high-quality services to our clients.
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One of the key benefits of outsourcing your business processes to Media Tactics is cost savings. By outsourcing your processes, you can significantly reduce your overheads, as you no longer have to invest in expensive infrastructure, equipment, and human resources. We offer cost-effective solutions that help you maximize your ROI while minimizing your expenses.
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Appointment setting is one of the key areas where we provide our services. Our team of appointment setters are skilled in setting appointments with your prospects, allowing your sales team to focus on closing the deal. We use a proven methodology that ensures a high conversion rate of appointments set to actual sales.
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Telesurvey leads is another area where we specialize within. Our team of experts will conduct surveys on your behalf, allowing you to gather valuable insights about your customers, products, and services. We use advanced data analysis techniques to provide you with meaningful insights that can help you make informed decisions
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We also offer live hotkey transfer leads services. Our team of experienced agents will transfer your inbound calls to your sales team, allowing you to capture every lead that comes your way. We use a sophisticated system that ensures a seamless transition from our agents to your sales team, ensuring that your customers get the best possible service.
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In addition to these services, we also offer a wide range of BPO services that can help you improve your business operations, such as customer support, data entry, and back-office operations.
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We pride ourselves on delivering high-quality services to our clients. We are committed to providing you with the best possible service and helping you achieve your business goals. Contact us today to learn more about how we can help you streamline your business processes and improve overall efficiency.
The Benefits
Companies can benefit from outsourcing their call center services to a BPO (Business Process Outsourcing) provider for a variety of reasons, including:
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Cost savings: Outsourcing call center services can save businesses a significant amount of money on overhead costs, such as hiring and training staff, renting office space, and investing in technology and equipment.
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Scalability: BPO providers offer flexible and scalable solutions that can accommodate the changing needs of businesses. This means that businesses can easily scale up or down their call center services based on their requirements, without having to invest in additional resources.
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Access to specialized expertise: BPO providers have specialized expertise in call center operations and can provide businesses with access to a wide range of services, such as inbound and outbound call handling, customer support, sales, and lead generation. This means that businesses can benefit from the knowledge and experience of experts in the field, without having to invest in building their own call center operations.
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Improved customer experience: BPO providers can help businesses improve their customer experience by providing high-quality and consistent support services. This can lead to higher customer satisfaction rates, increased customer loyalty, and better brand reputation.
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Focus on core activities: Outsourcing call center services can allow businesses to focus on their core activities, such as product development, sales, and marketing. This means that businesses can free up time and resources to invest in activities that can drive growth and revenue.
Dedicated Support
We offer 24/7 support to ensure uninterrupted business operations.
Transparent Reporting
Detailed reporting enables informed business decisions and optimization.
Competitive Rates
Our BPO services provide cost-effective solutions without sacrificing quality.
The BPO Story
Media Tactics recognized the growing need for reliable lead generation services across various industries. We understood that businesses needed to focus on core operations and did not have the resources or expertise to conduct lead generation campaigns effectively. Moreover, we realized that finding a trustworthy and experienced provider who could deliver quality results was a major challenge for many businesses.
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To address this need, MT decided to set up our own centers and partner with the leading call centers across the globe. Knowing that by doing so, we could offer businesses a scalable and professional outsourcing solution for their appointment setting, telesurvey leads, hotkey transfers, and booked appointments.
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Now having established centers in the UK, South Africa, India, Australia, USA and Asia, our team continues to expand our reach to other countries. Working tirelessly to ensure that our outsourcing services are of the highest quality.
MT carries out regular training and performance evaluations to ensure that our call center partners are up to the task. We have also implemented strict quality control measures to ensure that the results we delivered to our clients are reliable and consistent.
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Our outsourcing solution has been quickly recognized as a game-changer for businesses across different sectors, including property development, insurance, energy solutions, financial services, and business-to-business services. Companies no longer have to worry about the quality of their appointment setting and lead generation efforts. With our outsourcing services, they can focus on other important aspects of their business.
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As the years go by, MT continue to expand our outsourcing services and partner with more call centers across the globe. Remaining committed to delivering the highest quality results for our clients and ensuring that our outsourcing solutions are scalable and adaptable to the ever-changing needs of businesses.
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Today, Media Tactics Ltd is recognized as a leading outsourcing provider in the call center arena for appointment setting, telesurvey leads, hotkey transfers, booked appointments & many other services
. Our commitment to quality and reliability has earned us the trust and loyalty of numerous clients across different sectors. We continue to innovate and expand our outsourcing services to meet the evolving needs of businesses worldwide.
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"I couldn't be more pleased with the appointment setting services provided by Media Tactics for my solar installation business. Since partnering with them, we have seen a significant increase in the number of appointments booked with potential customers, which has translated into more installations and revenue for our business.
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What impressed me most was the professionalism and expertise of their team. They understood our business needs and target market, and their agents were skilled at engaging with prospects, answering their questions, and setting up appointments that fit our schedule.
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Their follow-up process was also top-notch. We received timely confirmations of appointments, and they made sure that our sales team had all the necessary information about each prospect before going to the appointment.
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we have been highly satisfied with Media Tactics' services and would recommend them to any solar installation business looking to improve their lead generation and appointment setting processes. Their services have allowed us to focus on what we do best - delivering quality solar panel systems to our customers - while they take care of the rest."
P. Tucker - GoSolarSolutions